Arc Vitae respects the privacy, discretion, and confidentiality of every client relationship.
This Privacy Policy explains how personal information is collected, used, stored, and protected when engaging with Arc Vitae, including through the website, enquiries, consultations, programmes, diagnostics coordination, and associated services.
1. Information We Collect
Arc Vitae may collect personal information including:
- Name and contact details
- Professional or lifestyle information relevant to programme participation
- Health and wellbeing information voluntarily provided by the client
- Diagnostic and laboratory information shared by the client or authorised providers
- Communication records and consultation notes
- Website usage data and analytics
Participation in Arc Vitae programmes may involve the integration of biological, behavioural, lifestyle, and recovery-related information into a structured longevity framework known as the Living Blueprint™.
2. How Information Is Used
Information is collected solely for the purpose of:
- Delivering Arc Vitae programmes and services
- Coordinating diagnostics, specialist consultations, and programme logistics
- Supporting continuity of care and long-term wellbeing planning
- Maintaining secure client records
- Improving programme quality and operational delivery
- Responding to enquiries and ongoing communication
Arc Vitae does not sell, rent, or distribute personal information to third parties for marketing purposes.
3. Confidentiality and Discretion
Confidentiality is central to the Arc Vitae methodology. All client information, conversations, diagnostics, observations, and programme materials are treated as private and confidential.
Information is only shared with third-party practitioners, laboratories, specialists, or operational partners where necessary for programme delivery and only with client knowledge or consent.
4. Data Storage and Security
Client information is stored using secure systems and platforms designed to support international privacy and data-protection standards. Reasonable administrative, technical, and organisational safeguards are maintained to protect information from unauthorised access, misuse, disclosure, or loss.
5. International Clients
Arc Vitae operates internationally. By engaging with Arc Vitae, clients acknowledge that information may be processed and stored across multiple jurisdictions where required for programme administration, specialist coordination, diagnostics, or secure platform functionality.
6. Client Control and Access
Clients retain ownership of their personal information. Clients may request access to their information, correction of inaccurate data, or deletion of records where legally and operationally appropriate.
Requests may be submitted directly to Arc Vitae in writing.
7. Medical and Diagnostic Information
Where clients choose to share diagnostic testing, laboratory reports, genetic information, or medical history, such information is treated with strict confidentiality and used only for the purposes of supporting the Arc Vitae programme structure.
Arc Vitae does not provide emergency medical services and does not replace primary healthcare providers.
8. Website Analytics and Cookies
The Arc Vitae website may use cookies and analytics tools to improve website performance, visitor experience, and communication effectiveness. Users may disable cookies through their browser settings if preferred.
9. Changes to This Policy
Arc Vitae reserves the right to update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
10. Contact
For all privacy-related enquiries, requests, or concerns, please contact: